商务英语考试初级测试练*3篇(全文完整)
商务英语考试初级测试练*1 第1题:单选题: Couldwepostponemyvisittoyourofficeuntiltheweekcommencing5September? A.The下面是小编为大家整理的商务英语考试初级测试练*3篇(全文完整),供大家参考。
商务英语考试初级测试练*1
第 1 题:单选题:
Could we postpone my visit to your office until the week commencing 5 September?
A.The visit will be delayed until someday after September 11th.
B.The visit will be made someday from September 5th to September 11th
C.The visit will be cancelled because of a meeting on September 5th.
第 2 题:单选题:
Mortgage and other financing income decreased $8.8.million to $18.8.for the year ended December 31,2006 The jncome in 2006 was reduced
A.to $8.8 million.
B.to $18.8 million.
C.from $18.8 million to $8.8 million.
第 3 题:单选题:
We are looking for a Principal Economist,who as well as advising managers and boardmembers on environmental economic policy *,will develop policy relating to costbenefit *ysis at the upcoming review and beyond.
A.The Principal Economist will become a board member.
B.The Principal Economist will deal with environmental *.
C.The Principal Economist"s major responsibility is to make certain policy.
第 4 题:单选题:
Since two speakers are now unable to attend,we shall require only 2 Seminar Rooms instead of the 4 booked.
A.Now two seminar rooms are enough.
B.More seminar rooms will be needed.
C.Six seminar rooms have been reserved.
第 5 题:单选题:
Payment Advertising rates are specified in the Rate Card.Rates are quoted exclusive of Value Added Tax and any other applicable sales taxes.
A.Value Added Tax is included in sales taxes.
B.Sales taxes are included in the rates.
C.No taxes are included in the rates.
第 6 题:READING (PART TWO ):
A.Setting up an Online Home Based Business—2 Mistakes to Avoid
B.Tips to Buying Property Abroad
C.How to Conduct an Intervew?
D.Management Communication Techniques
E.Five Tips on Advertising Your Property
F.Honesty Proves Best Policy for Job Hunter
G.Land Investment—An Investors" Guideline
H.Five Signs You"re in the Wrong Job
1小题>
John Shawn wants to selI his house.
2小题>
Robin Seaton is responsible for recruiting new staff.
3小题>
Thomas Kingsley is looking for a new job.
4小题>
Mary Kay would like to start business on the Internet.
5小题>
James Bensen is going to buy a house in another country.
第 7 题:READING (PART FOUR ):
Capacity,Safety and Efficiency
Bosch built-in ovens offer the greatest capacity on the market as well as new safety and efficiency features.
Built to the toughest quality standards,these ovens stand up to the most rigorous use,thanks to Bosch"s use of highly durable parts,quality-auditing of all parts vendors and 100%quality testing before shipping.Boasting the largest capacity* in the U.S..Bosch ovens can cook an entire meal at once.Plus,an extra-largeviewing window allows you to monitor the progress ofmeals easily.Whatever life throws at them,Bosch built-in evens can handle it with ease.
Safety is important to you.So Bosch ovens offer a recessed top heating element and a concealed bake element.It helps prevent accidental burning when removingdishes.
1小题>
Bosch built-in ovens hold the most compared with any other ovens available.
A.Right
B.Wrong
C.Doesn"t say
2小题>
Bosch built-in ovens have a life-span of at least 10.years.
A.Right
B.Wrong
C.Doesn"t say
3小题>
All the parts of Bosch built-in ovens are made by Bosch.
A.Right
B.Wrong
C.Doesn"t say
4小题>
Every Bosch built-in oven will be tested in the factory.
A.Right
B.Wrong
C.Doesn"t say
5小题>
You can remove the dishes through the large viewing window.
A.Right
B.Wrong
C.Doesn"t say
6小题>
The temperature inside Bosch built-in ovens is lower than other ovens.
A.Right
B.Wrong
C.Doesn"t say
7小题>
People will not be burned by Bosch built-in ovens when using them.
A.Right
B.Wrong
C.Doesn"t say
第 8 题:READING (PART FIVE ):
Never Quit!The Ups and Downs of Running a Family Business
picked up the book Never Quit!The Ups and Downs of Running a Fami|y Business thinking that I could read it between flights,hoping that in the pages of the book,I"d find some little piece of sales wisdom to restate at the upcoming sales manager"s meeting that"s where I was flying. And so I began reading in the terminal.
Even after the plane settled into its altitude,I couldn"t put Never Quif!down.I continued to read,even forgetting to make a few notes in a margin.The notes were already made.The author has bullet list after bullet list of helpful pointers.But what absorbed me most was the story of running a family business.Gray offered personal glimpses of challenges as well as successes.and then held them both up as examples of opportunity for positive growth.
This is a business book,yes. However,it is a family business book.There are the real stories of real people.But the real art of this book is the encOuragement it provides to small business owners to define core principles and when those are challenged,to use those core beliefs to find another method to achieve the desired right results.And so,when a business owner meets with something they believe is beyond their control,they will redefine success or the ways they might getthere.They will neverquit.
The focus on customer service also came at a goodtime for me;this is a huge talking point at our company,which is struggling to maintain excellent customer service at a time when sales are(thankfully)outpacing customer service rep availability,and so customer interactions are being timed and evaluated.It"s a challenge,but I found something in almost every chapter of Gray"sbook that boils customer service techniques down to something as simple as a customer-friendly greeting.It makes it seem do-able.
This book is going to be popular with family business owners everywhere.It is well-written,but more important.it is a good read.I"ve decided to buy a copy for everyone in our sales and service department,and to keep it in my briefcase to refer to again and again.
1小题>
The reviewer decided to read the book because
A.one of his friends told him lhe book was excellent.
B.he was sure he would get some useful advice.
C.he thought he might collect some information for the meeting.
2小题>
The reviewer didn"t make notes in the margin of the book because
A.it was not convenient on the plane.
B.the author of the book had made them.
C.he borrowed the book trom others.
3小题>
Which parts of the book did the reviewer enjoy reading most?
A.The author"s experience in family business operation.
B.The lists of helpful information offered by the author.
C.The advice on skills in selling made by some business owners.
4小题>
The book tells small business owners that
A.there will be many things that they couldn"t manage.
B.they could get encouragement from the book.
C.they should achieve their respective goals in various ways.
5小题>
The reviewer finds the information about customer sewice very useful because
A.his company doesn"t have enough staff to provide good customer service.
B.the sales in his company is decreasing gradually.
C.the customers’complaints are on the rise.
6小题>
The reviewer believes
A.this book will appeal to everyone.
B.his employees will be interested in this book.
C.family business owners will like this book.
第 9 题:READING (PART SIX ):
Hiring:Do You Know How Importont to Pick Them?
Your small business is growing,the market has a need (1) .your product,and you"re recruiting employees to expand your business.What could possibly (2) wrong?The answer is,a lot, (3) you don"t hire the right people.
One of the differences between businesses that boom and (4) .that limp along is good employees. Obviously,your talent as an entrepreneur has a lot to do (5) .the success of your business,but you (6) .only go SO far by yourself.You must find good employees,figure out (7) .motivates them,and then place them into the right position.
Hiring employees is (8) and requires a lot of patience and energy.You have to resist the temptation to fill the job quickly with one of the first few (9) .who come along or (10) someone who is only sufficient (11) you want to stop (12) and get back to your business.
1小题>
A.for
B.to
C.in
2小题>
A.leave
B.come
C.go
3小题>
A.although
B.if
C.but
4小题>
A.these
B.those
C.they
5小题>
A.on
B.in
C.with
6小题>
A.can
B.ought
C.shall
7小题>
A.what
B.that
C.which
8小题>
A.time-consume
B.time-consumed
C.time-consuming
9小题>
A.person
B.people
C.peoples
10小题>
A.hire
B.hires
C.hiring
11小题>
A.so
B.because
C.while
12小题>
A.interviews
B.interview
C.interviewing
第 10 题:READING (PART SEVEN ):
There are a few changes in the original plan for Ms.Garcia"s visit on Wednesday 20.October.The flight is due at 11:00.and it"s about 45-minute drive to our company.At 12:30,the lunch will be at the Swan HoteI instead of the White Hart.At 16:00,Tom McAIlister will show the video about our new product.Carol Snape will be absent.As John Sallis has to leave early.Sue Smith will take Ms.Garcia to the airport.Could you please inform Ms.Garcia of the changes?ThanksHenrik
Hi,Henrik,
I"ll send Ms.Garcia a new journey plan at once.
Best regards,
Colleen
[Journey Plan]
DATE:(1)______
11:45. arrival at(2)______
12:30.lunch at(3)______
14:00. Meeting in boardroom
15:30. Coffee break
16:00.Product presentation
(made by(4)______)
18:00. (5)______to accompany Ms.Garcia to the airport
第 11 题:填空题:
· You have just received a telephone call for your colleague,Sue Benton,who is away from her desk.A sales representative,John Smith,frOm Barton"s & Co has been delayed.He cannot get to a meeting with Sue,but thinks he can get there later.He has given you his mobile number and would Iike Sue to call him back.
· Write a message for your colleague saying:
· who has called
· why he wilI be Iate
· when he can get there
· what he wants Sue to do
· Write 30-40.words.
· Write on your Answer Sheet.
Message
第 12 题:填空题:
· You are the manager of a small factory and you have received this email from Ms.Spinks,Director of Sales at Twining Electricals.
To...
David bentley
CC...
Subject:
Missing delivery
Dear Mr.bentley, I hope this email gets to yOu—I have copied it to your home address as well,and am also sendinga letter by post,but this is urgent.We have been trying to contact your factory by phone all morn-ing but we cannot seem to get through. Our last order to you was supposed to have arrived yesterday,but as of 1 0am this morning it stillhas not come.When we made the order we explained the impo~ance of timely delivery--we willlose money if there is another 24 hours delay.We have always had such good service frOm you inthe past,SO this is most disappointing.Please contact US as soon as possible and let US knowwhat is happening. Yours sincerely, Sonia Spinks Director of Sales TWINING ELECTRICALS
↓
↑
· write a re* email
· apologizing for the delay
· explaining why the delivery was held up and why she has not been able to contact you
· explaining how she will get the order in time
· offering a small compensationg for the delay
· Write 60-80 words.
· write on your Answer Sheet.
To...
Sonia Spinks
CC...
Subject:
Re:Missingdelivery
Dear Mr.bentley,
↓
↑
第 13 题:LISTENING (PART ONE) :
1小题>
When will he meet with Trevor?
2小题>
What do the speakers say about Jack?
A.He is unmotivated.
B.He is incompetent.
C.He is irresponsible.
3小题>
What"s wrong with the last page of the fax?
A.It is not sent.
B.It is not signed.
C.It is not stamped.
4小题>
When will the group discussion start?
5小题>
What does the man say about the software?
A.Useful for the options they need.
B.Useless for the options they need.
C.Useless for advanced options.
第 14 题:LISTENING (PART TWO ) :
Meeting Notes
The problem:Cause of the output(1)______of bicycle frames
High(2)______rate & Low(3)______from fill-in workers
[Caused by extreme heat in the workshop]
The temperature records:
—Average temperature difference inside and outside the workshop:(4)______℃The highest temperature record last summer:41℃
Current situation:
—11 of the 36.employees have been changed
—It takes about(5)______days altogether to find a new worker,train him and make him as productive as the old employees.
Loss:
Producing(6)______less units per summer.
Costing(7)______dollars in potential earnings.
第 15 题:LISTENING (PART THREE ) :
Lecture Notes
When doing business over the telephone,you have to pay special a~ention to the listening and speaking skills.
Tip 1.Raise your(1)______and smile as you speak;
Reason:You don"t have the advantage of talking with them in person.
Effect:Giving your voice a(2)______& making you sound cheerful.
Although the customers cannot see your smile,they can feel the(3)______through your voice.
Tip 2.Remember and use the customers"names;
Reason:People love their names and love to hear their names.
Effect:Making the service more(4)______and(5)______.
Dos:Listen closely to catch the name/make a(6)______/write it down.
Don"ts:Only be concerned about impressing them or how to(7)______to them
第 16 题:LISTENING (PART FOUR ) :
1小题>
What is the most important aspect of a manager"s job?
A.To find the most hard-working employees.
B.To make the employees enthusiastic about work.
C.To encourage the employees cooperate with each other.
2小题>
According to Prof.Bevan,which item comes out last on the list of motivation tools?
A.Trust.
B.Praise.
C.Money.
3小题>
According to the Saratoga Institute reports,which factor is NOT the major reason for quitting a job?
A.Not suitable for the job.
B.Not happy with the pay.
C.Not pleased with the leaders.
4小题>
What should good managers do to keep employees engaged?
A.Offer them pay rise on a regular basis.
B.Give them feedback and encouragement.
C.Show concerned to their personal troubles.
5小题>
What did the managers in Western Electric do to improve the company"s performance?
A.They gave the employees better pay.
B.They let the employees make all decisions.
C.They made the employees feel more involved.
6小题>
How did the managers in the Swedish company Kochums change their motivation practice?
A.From giving orders to persuading.
B.From giving bonus to persuading.
C.From giving bonus to giving orders.
7小题>
About Kochums" performance,which statement is true?
A.It lost 15.million dollars each year.
B.It made 100.million dollars within ten years.
C.It made a 100.million dollars profit within ten years.
8小题>
How does a great manager motivate workers on individual basis?
A.Find and develop their strengths.
B.Find and fix their weaknesses.
C.Motivate everyone in the same way.
第 17 题:填空题:
Task Sheet:
Topic A
WHAT IS IMPORTANT WHEN…?
Deciding the price of a product
· Cost of production
· Cost of similar products
· Type of customer
第 18 题:填空题:
Topic B
WHAT IS IMPORTANT WHEN…?
Deciding the price of a product
· Cost of packaging
· Type of advertising
· Cost of transposing
第 19 题:填空题:
A reading room for staff
Things to be put in the reading room
· Com*rs
·Daily newspapers
·Popular magazines
· Reference books
· Best sellers
·Technical magazines
· Company literature
· Industry literature
商务英语考试初级测试练*2
第 1 题:单选题:
Could we postpone my visit to your office until the week commencing 5 September?
A.The visit will be delayed until someday after September 11th.
B.The visit will be made someday from September 5th to September 11th
C.The visit will be cancelled because of a meeting on September 5th.
第 2 题:单选题:
Mortgage and other financing income decreased $8.8.million to $18.8.for the year ended December 31,2006 The jncome in 2006 was reduced
A.to $8.8 million.
B.to $18.8 million.
C.from $18.8 million to $8.8 million.
第 3 题:单选题:
We are looking for a Principal Economist,who as well as advising managers and boardmembers on environmental economic policy *,will develop policy relating to costbenefit *ysis at the upcoming review and beyond.
A.The Principal Economist will become a board member.
B.The Principal Economist will deal with environmental *.
C.The Principal Economist"s major responsibility is to make certain policy.
第 4 题:单选题:
Since two speakers are now unable to attend,we shall require only 2 Seminar Rooms instead of the 4 booked.
A.Now two seminar rooms are enough.
B.More seminar rooms will be needed.
C.Six seminar rooms have been reserved.
第 5 题:单选题:
Payment Advertising rates are specified in the Rate Card.Rates are quoted exclusive of Value Added Tax and any other applicable sales taxes.
A.Value Added Tax is included in sales taxes.
B.Sales taxes are included in the rates.
C.No taxes are included in the rates.
第 6 题:READING (PART TWO ):
A.Setting up an Online Home Based Business—2 Mistakes to Avoid
B.Tips to Buying Property Abroad
C.How to Conduct an Intervew?
D.Management Communication Techniques
E.Five Tips on Advertising Your Property
F.Honesty Proves Best Policy for Job Hunter
G.Land Investment—An Investors" Guideline
H.Five Signs You"re in the Wrong Job
1小题>
John Shawn wants to selI his house.
2小题>
Robin Seaton is responsible for recruiting new staff.
3小题>
Thomas Kingsley is looking for a new job.
4小题>
Mary Kay would like to start business on the Internet.
5小题>
James Bensen is going to buy a house in another country.
第 7 题:READING (PART FOUR ):
Capacity,Safety and Efficiency
Bosch built-in ovens offer the greatest capacity on the market as well as new safety and efficiency features.
Built to the toughest quality standards,these ovens stand up to the most rigorous use,thanks to Bosch"s use of highly durable parts,quality-auditing of all parts vendors and 100%quality testing before shipping.Boasting the largest capacity* in the U.S..Bosch ovens can cook an entire meal at once.Plus,an extra-largeviewing window allows you to monitor the progress ofmeals easily.Whatever life throws at them,Bosch built-in evens can handle it with ease.
Safety is important to you.So Bosch ovens offer a recessed top heating element and a concealed bake element.It helps prevent accidental burning when removingdishes.
1小题>
Bosch built-in ovens hold the most compared with any other ovens available.
A.Right
B.Wrong
C.Doesn"t say
2小题>
Bosch built-in ovens have a life-span of at least 10.years.
A.Right
B.Wrong
C.Doesn"t say
3小题>
All the parts of Bosch built-in ovens are made by Bosch.
A.Right
B.Wrong
C.Doesn"t say
4小题>
Every Bosch built-in oven will be tested in the factory.
A.Right
B.Wrong
C.Doesn"t say
5小题>
You can remove the dishes through the large viewing window.
A.Right
B.Wrong
C.Doesn"t say
6小题>
The temperature inside Bosch built-in ovens is lower than other ovens.
A.Right
B.Wrong
C.Doesn"t say
7小题>
People will not be burned by Bosch built-in ovens when using them.
A.Right
B.Wrong
C.Doesn"t say
第 8 题:READING (PART FIVE ):
Never Quit!The Ups and Downs of Running a Family Business
picked up the book Never Quit!The Ups and Downs of Running a Fami|y Business thinking that I could read it between flights,hoping that in the pages of the book,I"d find some little piece of sales wisdom to restate at the upcoming sales manager"s meeting that"s where I was flying. And so I began reading in the terminal.
Even after the plane settled into its altitude,I couldn"t put Never Quif!down.I continued to read,even forgetting to make a few notes in a margin.The notes were already made.The author has bullet list after bullet list of helpful pointers.But what absorbed me most was the story of running a family business.Gray offered personal glimpses of challenges as well as successes.and then held them both up as examples of opportunity for positive growth.
This is a business book,yes. However,it is a family business book.There are the real stories of real people.But the real art of this book is the encOuragement it provides to small business owners to define core principles and when those are challenged,to use those core beliefs to find another method to achieve the desired right results.And so,when a business owner meets with something they believe is beyond their control,they will redefine success or the ways they might getthere.They will neverquit.
The focus on customer service also came at a goodtime for me;this is a huge talking point at our company,which is struggling to maintain excellent customer service at a time when sales are(thankfully)outpacing customer service rep availability,and so customer interactions are being timed and evaluated.It"s a challenge,but I found something in almost every chapter of Gray"sbook that boils customer service techniques down to something as simple as a customer-friendly greeting.It makes it seem do-able.
This book is going to be popular with family business owners everywhere.It is well-written,but more important.it is a good read.I"ve decided to buy a copy for everyone in our sales and service department,and to keep it in my briefcase to refer to again and again.
1小题>
The reviewer decided to read the book because
A.one of his friends told him lhe book was excellent.
B.he was sure he would get some useful advice.
C.he thought he might collect some information for the meeting.
2小题>
The reviewer didn"t make notes in the margin of the book because
A.it was not convenient on the plane.
B.the author of the book had made them.
C.he borrowed the book trom others.
3小题>
Which parts of the book did the reviewer enjoy reading most?
A.The author"s experience in family business operation.
B.The lists of helpful information offered by the author.
C.The advice on skills in selling made by some business owners.
4小题>
The book tells small business owners that
A.there will be many things that they couldn"t manage.
B.they could get encouragement from the book.
C.they should achieve their respective goals in various ways.
5小题>
The reviewer finds the information about customer sewice very useful because
A.his company doesn"t have enough staff to provide good customer service.
B.the sales in his company is decreasing gradually.
C.the customers’complaints are on the rise.
6小题>
The reviewer believes
A.this book will appeal to everyone.
B.his employees will be interested in this book.
C.family business owners will like this book.
第 9 题:READING (PART SIX ):
Hiring:Do You Know How Importont to Pick Them?
Your small business is growing,the market has a need (1) .your product,and you"re recruiting employees to expand your business.What could possibly (2) wrong?The answer is,a lot, (3) you don"t hire the right people.
One of the differences between businesses that boom and (4) .that limp along is good employees. Obviously,your talent as an entrepreneur has a lot to do (5) .the success of your business,but you (6) .only go SO far by yourself.You must find good employees,figure out (7) .motivates them,and then place them into the right position.
Hiring employees is (8) and requires a lot of patience and energy.You have to resist the temptation to fill the job quickly with one of the first few (9) .who come along or (10) someone who is only sufficient (11) you want to stop (12) and get back to your business.
1小题>
A.for
B.to
C.in
2小题>
A.leave
B.come
C.go
3小题>
A.although
B.if
C.but
4小题>
A.these
B.those
C.they
5小题>
A.on
B.in
C.with
6小题>
A.can
B.ought
C.shall
7小题>
A.what
B.that
C.which
8小题>
A.time-consume
B.time-consumed
C.time-consuming
9小题>
A.person
B.people
C.peoples
10小题>
A.hire
B.hires
C.hiring
11小题>
A.so
B.because
C.while
12小题>
A.interviews
B.interview
C.interviewing
第 10 题:READING (PART SEVEN ):
There are a few changes in the original plan for Ms.Garcia"s visit on Wednesday 20.October.The flight is due at 11:00.and it"s about 45-minute drive to our company.At 12:30,the lunch will be at the Swan HoteI instead of the White Hart.At 16:00,Tom McAIlister will show the video about our new product.Carol Snape will be absent.As John Sallis has to leave early.Sue Smith will take Ms.Garcia to the airport.Could you please inform Ms.Garcia of the changes?ThanksHenrik
Hi,Henrik,
I"ll send Ms.Garcia a new journey plan at once.
Best regards,
Colleen
[Journey Plan]
DATE:(1)______
11:45. arrival at(2)______
12:30.lunch at(3)______
14:00. Meeting in boardroom
15:30. Coffee break
16:00.Product presentation
(made by(4)______)
18:00. (5)______to accompany Ms.Garcia to the airport
第 11 题:填空题:
· You have just received a telephone call for your colleague,Sue Benton,who is away from her desk.A sales representative,John Smith,frOm Barton"s & Co has been delayed.He cannot get to a meeting with Sue,but thinks he can get there later.He has given you his mobile number and would Iike Sue to call him back.
· Write a message for your colleague saying:
· who has called
· why he wilI be Iate
· when he can get there
· what he wants Sue to do
· Write 30-40.words.
· Write on your Answer Sheet.
Message
第 12 题:填空题:
· You are the manager of a small factory and you have received this email from Ms.Spinks,Director of Sales at Twining Electricals.
To...
David bentley
CC...
Subject:
Missing delivery
Dear Mr.bentley, I hope this email gets to yOu—I have copied it to your home address as well,and am also sendinga letter by post,but this is urgent.We have been trying to contact your factory by phone all morn-ing but we cannot seem to get through. Our last order to you was supposed to have arrived yesterday,but as of 1 0am this morning it stillhas not come.When we made the order we explained the impo~ance of timely delivery--we willlose money if there is another 24 hours delay.We have always had such good service frOm you inthe past,SO this is most disappointing.Please contact US as soon as possible and let US knowwhat is happening. Yours sincerely, Sonia Spinks Director of Sales TWINING ELECTRICALS
↓
↑
· write a re* email
· apologizing for the delay
· explaining why the delivery was held up and why she has not been able to contact you
· explaining how she will get the order in time
· offering a small compensationg for the delay
· Write 60-80 words.
· write on your Answer Sheet.
To...
Sonia Spinks
CC...
Subject:
Re:Missingdelivery
Dear Mr.bentley,
↓
↑
第 13 题:LISTENING (PART ONE) :
1小题>
When will he meet with Trevor?
2小题>
What do the speakers say about Jack?
A.He is unmotivated.
B.He is incompetent.
C.He is irresponsible.
3小题>
What"s wrong with the last page of the fax?
A.It is not sent.
B.It is not signed.
C.It is not stamped.
4小题>
When will the group discussion start?
5小题>
What does the man say about the software?
A.Useful for the options they need.
B.Useless for the options they need.
C.Useless for advanced options.
第 14 题:LISTENING (PART TWO ) :
Meeting Notes
The problem:Cause of the output(1)______of bicycle frames
High(2)______rate & Low(3)______from fill-in workers
[Caused by extreme heat in the workshop]
The temperature records:
—Average temperature difference inside and outside the workshop:(4)______℃The highest temperature record last summer:41℃
Current situation:
—11 of the 36.employees have been changed
—It takes about(5)______days altogether to find a new worker,train him and make him as productive as the old employees.
Loss:
Producing(6)______less units per summer.
Costing(7)______dollars in potential earnings.
第 15 题:LISTENING (PART THREE ) :
Lecture Notes
When doing business over the telephone,you have to pay special a~ention to the listening and speaking skills.
Tip 1.Raise your(1)______and smile as you speak;
Reason:You don"t have the advantage of talking with them in person.
Effect:Giving your voice a(2)______& making you sound cheerful.
Although the customers cannot see your smile,they can feel the(3)______through your voice.
Tip 2.Remember and use the customers"names;
Reason:People love their names and love to hear their names.
Effect:Making the service more(4)______and(5)______.
Dos:Listen closely to catch the name/make a(6)______/write it down.
Don"ts:Only be concerned about impressing them or how to(7)______to them
第 16 题:LISTENING (PART FOUR ) :
1小题>
What is the most important aspect of a manager"s job?
A.To find the most hard-working employees.
B.To make the employees enthusiastic about work.
C.To encourage the employees cooperate with each other.
2小题>
According to Prof.Bevan,which item comes out last on the list of motivation tools?
A.Trust.
B.Praise.
C.Money.
3小题>
According to the Saratoga Institute reports,which factor is NOT the major reason for quitting a job?
A.Not suitable for the job.
B.Not happy with the pay.
C.Not pleased with the leaders.
4小题>
What should good managers do to keep employees engaged?
A.Offer them pay rise on a regular basis.
B.Give them feedback and encouragement.
C.Show concerned to their personal troubles.
5小题>
What did the managers in Western Electric do to improve the company"s performance?
A.They gave the employees better pay.
B.They let the employees make all decisions.
C.They made the employees feel more involved.
6小题>
How did the managers in the Swedish company Kochums change their motivation practice?
A.From giving orders to persuading.
B.From giving bonus to persuading.
C.From giving bonus to giving orders.
7小题>
About Kochums" performance,which statement is true?
A.It lost 15.million dollars each year.
B.It made 100.million dollars within ten years.
C.It made a 100.million dollars profit within ten years.
8小题>
How does a great manager motivate workers on individual basis?
A.Find and develop their strengths.
B.Find and fix their weaknesses.
C.Motivate everyone in the same way.
第 17 题:填空题:
Task Sheet:
Topic A
WHAT IS IMPORTANT WHEN…?
Deciding the price of a product
· Cost of production
· Cost of similar products
· Type of customer
第 18 题:填空题:
Topic B
WHAT IS IMPORTANT WHEN…?
Deciding the price of a product
· Cost of packaging
· Type of advertising
· Cost of transposing
第 19 题:填空题:
A reading room for staff
Things to be put in the reading room
· Com*rs
·Daily newspapers
·Popular magazines
· Reference books
· Best sellers
·Technical magazines
· Company literature
· Industry literature
商务英语考试初级测试练*3篇扩展阅读
商务英语考试初级测试练*3篇(扩展1)
——5月初级商务英语考试词汇理解模拟预测练*3篇
5月初级商务英语考试词汇理解模拟预测练*1
1. [vanish] a.disappear b.spread c.appear d.attend
2. [generous] a.liberal b.mean c.special d.common
3. [industrious] a.handy b.diligent c.lazy d.agricultural
4. [release] a.hold b.work c.withdraw d.draw
5. [rude] a.frank b.low c.peak d.polite
6. [scorn] a.contempt b.wet c.cooperation d.respect
7. [shallow] a.delightful b.shade c.deep d.delicious
8. [soul] a.straight b.body c.haul d.grand
9. [absolute] a.relative b.present c.intimate d.diligent
10. [delight] a.pleasure b.sorrow c.horror d.scorn
1. 正确答案:c 斜体翻译:消失
选项翻译:a.消失b.传播c.出现d.出席
2. 正确答案:b 斜体翻译:慷慨的
选项翻译:a.自由的b.吝啬的.c.特殊的d.普通的
3. 正确答案:c 斜体翻译:勤奋的
选项翻译:a.方便的b.勤劳的c.懒的d.农业
4. 正确答案:a 斜体翻译:释放
选项翻译:a.抓住b.工作c.撤回d.拉
5. 正确答案:d 斜体翻译:粗鲁的
选项翻译:a.坦白的b.低c.顶d.礼貌
6. 正确答案:d 斜体翻译:轻蔑
选项翻译:a.蔑视b.湿c.合作d.尊敬
7. 正确答案:c 斜体翻译:浅的
选项翻译:a.明亮的b.树阴c.深的d.美味的
8. 正确答案:b 斜体翻译:灵魂
选项翻译:a.*直的b.身体c.拖拉d.盛大
9. 正确答案:a 斜体翻译:绝对
选项翻译:a.相对b.当前c.亲密的d.努力的
10. 正确答案:b 斜体翻译:娱乐
选项翻译:a.高兴b.悲伤c.可怕d.轻蔑
商务英语考试初级测试练*3篇(扩展2)
——商务英语考试试题初级辅导3篇
商务英语考试试题初级辅导1
Payment is to be effected (made) before the end of this month.
这个月末以前应该付款。
It"s convenient to make payment in pound sterling.
用英镑付款较方便。
Now, as regards payment, we"ve agreed to use U.S. Dollar, am I right?
至于付款,我们已同意用美圆,对吗?
We may have some difficulties making payment in Japanese yen.
用日圆付款可能会有困难。
I"ve never made payment in Renminbi before.
我从未用过人民币付款。
We can"t accept payment on deferred terms.
我们不能接受延期付款。
What"s your reason for the refusal of payment?
你们拒付的理由是什么?
Collection is not paid.
托收款未得照付。
We don"t think you"ll refuse to pay.
我们相信你们不会拒付。
Only one refusal of payment is acceptable to the bank.
银行只接受一次拒付。
You ought to pay us the bank interest once payment is wrongly refused.
如果拒付错了,你们应该偿付我方的银行利息。
We"ll not pay until shipping documents for the goods have reached us.
见不到货物装船单据,我们不付款。
We"re worrying that a decline in prices might lead to refusal of payment.
我们担心市场价格下跌会引起拒付。
Of course payment might be refused if anything goes wrong with the documents.
如果单据有问题,当然可以提出拒付。
The equipment will be paid in installments with the commodities produced by our factory.
设备以我们工厂生产的产品分期偿还。
商务英语考试初级测试练*3篇(扩展3)
——商务英语考试BEC初级试题3篇
商务英语考试BEC初级试题1
Questions 1–8
Look at the sentences below and at the five managers’ comments on leadership on the opposite page
Which new item (A, B, C ,D or E) dose each statement 1 – 8 refer to ?
For each statement ! – 8 , make one letter(A, B, C ,D or E) on your Answer Sheet .
You will need to use some of these letters more than once .
1、Successful leadership involves making sure that employees accept new ideas.
2、A good leader can bring success to a company in difficulties
3、Leaders should be assessed on the basis of their achievements
4、The personalities of good leaders are generally different from those of other managers
5、Patience is a valuable quality in a successful leader
6、Leaders consider potential changes in what their company does for others
7、Good leaders will encourage their staff if their organization is in difficulties
8、Leaders need to adapt their behaviour to suit different circumstances
A Maurizio Verna
Long-term, visionary business leaders must be prepared to invest to get what they want for their company. They know when and how to ap* pressure and to take risks, when they need to display a more hands-off approach. I have a pretty clear view of my ideal business leader, and of course that’s where I ‘m trying to head: he or she should start up and grow a cash-rich, multi-interest international organization of tremendous stren
ngth and depth.
B Sue Tucker
The pace of technological change, and the rate at which businesses are changing , requires leaders to have a particular aptitude for technology and an understanding of the internet. A lot of people are aware of the opportunities here ,but awareness alone isn’t enough: in a true leader this needs to be coupled with clever marketing, product design and technological innovation, and keeping abreast of everything going on in the company. In fact the acid test , I think , is being able to use all of these skills to turn around a failing company.
C Carol Godfrey
Effective leaders stand out from the herd. They’re often idiosyncratic, even eccentric.They have the confidence to be themselves, and not to adopt the language and attributes of the run-of-the-mill professional managers and accountants. What’s crucial is having the charisma or whatever it is that gives their staff confidence in them, so they can keep everyone on board when they want to make innovations. So often these don’t get off the ground because of lack of leadership, because after all, our response to change is significantly affected by how it’s introduced.
D Brian Matthews
Leadership is about making things happen and being judged by results. Good ideas that go nowhere are a waste of time. Anticipate needs-those of customers for instance-and initiate action to meet those needs before the people concerned have even recognized they’ve got them. Th
at way you’ll always be ahead of the game, whatever line you’re in. For instance, top stockbrokers will learn all about you and your business and keep themselves completely up to date with your field in order to advise you. If they’re really good they ‘ll recognize trends even before you do .
E Ana Costa
Outstanding leaders understand both tactics and strategy, and are prepared to play a very long game to achieve their objectives. They understand that in negotiations they need the “ win-win” concept, because losers risk losing their dignity, which is no good for your long-term business relationship with them. Leaders must stay optimistic, whatever the odds, and keep up morale of their company, even when the going’s tough. It’s important to be very much hands-on, too. A good leader will champion ideas that keep the company in the forefront.
参考答案: 1-5 CBDCE 6-8 EA
商务英语考试初级测试练*3篇(扩展4)
——BEC商务英语考试题型解析3篇
BEC商务英语考试题型解析1
弄清逻辑上的衔接
这部分对我国考生而言有很高的`难度,因为它考查了*人说话写文章最缺少严密的逻辑性。西文,尤其是商务文章极其讲究逻辑的缜密性,中心思想明确,意群段之间有清晰的逻辑关系,句与句之间紧密相连。知道了这样的思维差异,在解题时便有了方向:通过各种衔接手段来解题。词汇的衔接、语法的衔接,最重要的是逻辑上的衔接。其实,任何两句话之间的逻辑关系不外乎两种情况:不是顺着意思讲下去顺接,就是意思发生了转折逆接。判断空格前后句之间的顺逆接关系,再寻找正确的选项解题就容易多了。*时考生在做阅读训练的时候要特别注意句子之间的逻辑关系。
BEC商务英语考试题型解析2
跳跃式阅读
这部分其实是前两部分的综合。在读文章时只需抓住文章和各段的Main Idea即可,有较强阅读能力的考生尽可能快地速读出句子之间的逻辑关系,而细节跳跃式阅读法”效果很好。解题时,学生要放松心态,因为题目不难,只是在做一个“定位+同义词、近义词”游戏罢了。值得注意的是这部分与四六级及考研阅读理解题不同,BEC阅读理解题目不能过细地去推敲,正确选项一般都是原句+改写。
商务英语考试初级测试练*3篇(扩展5)
——下半年商务英语考试中级口语素材3篇
下半年商务英语考试中级口语素材1
1.Design change 设计更改
A: How do we decide if we need to implement a design change?
B: If it relates to safety, we have to implement it.
A:我们怎么确认是否要进行设计更改?
B:如果关系到安全问题,我们就必须进行更改。
2.Deviation 偏差
A: Do we allow any deviation on the material?
B: You need to get customer"s approval for any deviation.
A:我们允许在材料的使用上有所偏差吗?
B:任何偏差都要经过客户的批准。
3.Durability 耐久性
A: Why do we have to do durability test?
B: We need to know how long this product will last in the field.
A:我们为什么要做耐久性测试?
B:我们需要知道产品在使用中可以有多长的寿命。
4.Layout drawing 总布置图纸
A: What"s the importance of layout drawing?
B: The layout drawing shows a product in its environment.
A:总布置图纸的重要性是怎样的?
B:总布置图纸是描述在工作环境中的产品。
5.Part 零件
A: How many parts do you have in this seating system?
B: Two hundred fifty seven to be exact.
A:你这个座椅系统包含多少个零件?
B:精确的.讲有257个。
商务英语考试初级测试练*3篇(扩展6)
——初级英语考试必背单词3篇
初级英语考试必背单词1
big大的 small小的 long长的 tall高的 short短的;矮的
young年轻的 old旧的;老的 strong健壮的 thin瘦的 active积极活跃的
quiet安静的 nice好看的 kind和蔼亲切的 strict严格的 smart聪明的
funny滑稽可笑的 tasty好吃的 sweet甜的 salty咸的 sour酸的
fresh新鲜的 favourite最喜爱的 clean干净的 tired疲劳的 excited兴奋的
angry生气的 happy高兴的 bored无聊的 sad忧愁的` taller更高的
shorter更矮的 stronger更强壮的 older年龄更大的 younger更年轻的 bigger更大的
heavier更重的 longer更长的 thinner更瘦的 smaller更小的 good好的
fine好的 great很好的 heavy 重的 new新的 fat胖的
happy快乐的 right对的 hungry饥饿的 cute逗人喜爱的 little小的
lovely可爱的 beautiful漂亮的 colourful色彩鲜艳的 pretty漂亮的 cheap便宜的 expensive昂贵的 juicy多汁的 tender嫩的 healthy健康的 ill有病的
helpful有帮助的 high高的 easy简单的 proud骄傲的 sick有病的 better更好的 higher更高的
初级英语考试必背单词2
big大的 small小的 long长的 tall高的 short短的;矮的
young年轻的 old旧的;老的 strong健壮的 thin瘦的 active积极活跃的
quiet安静的 nice好看的 kind和蔼亲切的 strict严格的 smart聪明的
funny滑稽可笑的 tasty好吃的 sweet甜的 salty咸的 sour酸的
fresh新鲜的 favourite最喜爱的 clean干净的 tired疲劳的 excited兴奋的
angry生气的 happy高兴的 bored无聊的 sad忧愁的 taller更高的
shorter更矮的 stronger更强壮的 older年龄更大的 younger更年轻的 bigger更大的.
heavier更重的 longer更长的 thinner更瘦的 smaller更小的 good好的
fine好的 great很好的 heavy 重的 new新的 fat胖的
happy快乐的 right对的 hungry饥饿的 cute逗人喜爱的 little小的
lovely可爱的 beautiful漂亮的 colourful色彩鲜艳的 pretty漂亮的 cheap便宜的 expensive昂贵的 juicy多汁的 tender嫩的 healthy健康的 ill有病的
helpful有帮助的 high高的 easy简单的 proud骄傲的 sick有病的 better更好的 higher更高的
初级英语考试必背单词3
in在……里 on在……上;在……时候 under在……下面
near在……的旁边 behind在……后边 next to与……相邻
over在……上面 I n front of在……前面
代词 (pron.)
I我 we我们 you你;你们 he他 she她 it它 they他(她,它)们
my我的 our 我们的 your你的;你们的 his他的 her她的
商务英语考试初级测试练*3篇(扩展7)
——初级商务英语考前辅导练*3篇
初级商务英语考前辅导练*1
In 1620, about half the USA was covered by forests. Today the forests have almost gone. A lot of good land has gone with them, leaving only sand. China doesn"t want to copy the USA"s example. We"re planting more and more trees. We"ve built the " Great Green Wall" of trees across northern part of our country.The Great Green Wall is 7,000 kilometres long, and between 400 and 1,700 kilometres wide. It will stop the wind from blowing the earth away. It will stop the sand from moving towards the rich farmland in the south. More "Great Green Walls" are needed. Trees must be grown all over the world. Great Green Walls will make the world better.
根据短文内容,选择正确答案。
1.In 1620, about ______ the USA was covered by forests.
A.a third B.half C.two thirds D.a fourth
2.A lot of good land has gone with ______.
A.sand B.water C.wind D.forests
3.The Great Green Wall in China is ______ long.
A.7,000 kilometers B.1,700 kilometers
C.7,000 meters D.400 kilometers
4.Trees must be grown in ______.
A.China B.the USA
C.some countries D.every part of the world
5.______ will make the world better.
A.The Great Wall B.Tall buildings
C.Great Green Walls D.Flowers and grass
KEY: 1.B 2.D 3.A 4.D 5.C
商务英语考试初级测试练*3篇(扩展8)
——剑桥商务英语考试初级模拟题3篇
剑桥商务英语考试初级模拟题1
Read the text below about job vacancies
In most of the lines 1 - 12 there is one extra word. It is either grammatically incorrect of does not fit in with the sense of the text. Some lines, however,are correct .
If a line is correct , write CORRECT on your Answer Sheet .
If there is an extra word in the line,write the extra word in CAPITAL LETTERS on your Answer Sheet .
The exercise begins with two examples, (0) and (00)
Temporary staff required
0 Data Facts Limited is an expanding management services company whose
00 based in the north of England. We are undertaking a major piece of research
1for a leading financial institution . Part of the research is being a nationwide
2 telephone survey in early part December. Phone calls will be made from an
3 office in the centre of Manchester. The temporary staff will receive a fully day’s
4 training. They will then phone people who have been agreed to take part in the
5 survey and will go on through a questionnaire with them. They will be required
6 to record the responses accurately in writing. It will be necessary for those who
7 appointed to work a certain number of evenings and weekends. We are
8 looking for people who have a good telephone manner. A good level of their
9 education is desirable, but what we most require of people taking on this
10 work is common sense and the experience of getting thins done over
11 the telephone. Some knowledge although of banking or insurance would be an
12 advantage. Interested candidates should contact with our Recruitment Officer by phone or email to request an application form.
参考答案:
1-5 BEING PART FULLY BEEN ON
6-10 WHO CORRECT THEIR CORRECT CORRECT
11-12 ALOTHOUGH WITH
商务英语考试初级测试练*3篇(扩展9)
——商务英语考试注意事项3篇
商务英语考试注意事项1
如果答题卡上没有打印你的姓名,请自己书写。书写规则是用铅笔,全部大写字母书写,注意姓和名之间空一格。
不要忘记填写自己的考生号。
第一部分:
注意答题卡每空只填一个字母。2个不同的单词之间空一格(是单词,不是字母)。有"-"的单词,直接写"-"。
必须是大写。(否则不给分)
必须是铅笔填写。
第二部分,第三部分:
填涂一定要规范(同大学四六级考试,将选项填涂满,不可超出格子,或打钩)。
商务英语考试注意事项2
如果答题卡上没有打印你的姓名,请自己书写。书写规则是用铅笔,全部大写字母书写,注意姓和名之间空一格。
不要忘记填写自己的考生号。
1 考试答题可以不按照顺序,一般建议是把第二部分放在最后做。(仅供参考)
2 必须在50-55分钟以内完成试题。
3 涂答题卡一定要规范。B/2B /HB铅笔都可以。
4 第五部分填词题。在答题卡上全部用大写字母书写。
The marketing says it is the " ultimate symbol of indulgence and truly impeccable taste". A new scent, named V1, has ---(0)----- launched for Christmas-retailing at just £47.874 . The makers are proudly promoting it ---(31)---- the " world"s most expensive perfume" and are confident of selling the limited edition of 173 bottles----(32)---- it should be exactly 173 bottles is not made clear in the publicity for the product.
填答题卡依次是
31 A S
32 W H Y
注意答题卡每空只填一个字母。
必须是大写。(否则不给分)
必须是铅笔填写。
本题除了be动词以外,填的全部是虚词。
注意介词搭配,注意not等的否定,注意which ,what ,when ,not only等等。
5 第六部分改错
注意答题卡每空只填一个字母。
必须是大写。(否则不给分)
必须是铅笔填写。(不要想当然想到和高考一样,那你就报销了)
改错题如果是对的,必须而且只能写CORRECT,(每格写一个字母,切不可因为留白比较大,而挤在一个空格内)不可以写√,否则不给分。
12个改错,正确的一般是2-3个,超过3个的是不可能的。没有完全正确的也是不可能的。
商务英语考试注意事项3
如果答题卡上没有打印你的姓名,请自己书写。书写规则是用黑色中性笔,全部大写字母书写,注意姓和名之间空一格。
不要忘记填写自己的"考生号。(涂考生号的时候使用铅笔)
书写:
写作大题使用黑色中性笔,按照正常的规范书写。不要求全部大写了。
全部大写在这大题是不现实的了。
如果你还是全部大写,那么你等于放弃了本部分的考试。
第一部分:图表题格式
第一段:写的目的。
第二段:描述。(句式多变,用此恰当)
第三段:总结(一般写反映了什么问题)
第二部分:可以从3个试题中任选一个。这3个试题已经确定了,一个letter,一个report,一个proposal.
在第二大题的答题卡上,左上方会有Question 千万不要忘记写你选择的是Question * .必须写,不写的话,不予评卷,大作文直接0分处理。
注意书信的格式。按照正常的商务书信要求书写。署名可以署自己的英文名字。
商务英语考试初级测试练*3篇(扩展10)
——商务英语考试BEC中级口试特别训练3篇
商务英语考试BEC中级口试特别训练1
1.Labor head count 人工数
A: What is the labor head count in this plant?
B: Two hundred and fifty seven.
A:这个工厂的人工数是多少?
B:257人。
2.Plant layout 工厂布置
A: Have we finished the plant layout for this program?
B: The manufacturing did the layout.
A:我们完成了这个项目的工厂布置吗?
B:制造工程部做了工厂布置。
3.Shipping 运送,发送
A: Do we charge for shipping and handling?
B: We do. $3 per work order.
A:我们要收取运费和处理费吗?
B:收,每个单子收3美元。
4.Vendor reduction 减少供应商
A: We are managing too many vendors.
B: Vendor reduction is one of the major initiatives this year.
A:我们的供应商太多了。
B:减少供应商是我们今年的主要措施之一。
5.Work cell 工作单元
A: Are we still using work cells?
B: This is a low volume production industry. We still use work cells.
A:我们还在使用工作单元吗?
B:这是一种低产量产品,我们还使用工作单元的`形式。
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